:root{
  --bg:#f5f7fb; --panel:#ffffff; --text:#111827; --muted:#667085; --line:#e7eaf0;
  --primary:#5b5cf0; --primary-dark:#4647d8; --cyan:#41c7d9; --green:#11a36a;
  --amber:#e8a317; --purple:#8b5cf6; --shadow:0 10px 30px rgba(22,34,63,.08);
}
*{box-sizing:border-box}
body{margin:0;font-family:Inter,system-ui,sans-serif;background:var(--bg);color:var(--text)}
button,input,select,textarea{font:inherit}
button{cursor:pointer}
.app-shell{display:grid;grid-template-columns:260px 1fr;min-height:100vh}
.sidebar{position:fixed;inset:0 auto 0 0;width:260px;background:#0d1322;color:#fff;padding:22px 18px;display:flex;flex-direction:column;z-index:10}
.brand{display:flex;gap:12px;align-items:center;padding:6px 8px 28px}
.brand-mark{width:42px;height:42px;border-radius:13px;display:grid;place-items:center;background:linear-gradient(135deg,#6d6ef5,#42d1df);font-weight:800;font-size:22px}
.brand-name{font-weight:800;font-size:20px}.brand-subtitle{font-size:12px;color:#98a2b3;margin-top:2px}
.nav{display:grid;gap:7px}.nav-item{border:0;background:transparent;color:#b8c0d0;padding:12px 14px;border-radius:12px;text-align:left;display:flex;gap:12px;align-items:center;font-weight:600}
.nav-item span:first-child{font-size:18px;width:22px}.nav-item:hover,.nav-item.active{background:#202a43;color:#fff}
.sidebar-card{margin-top:auto;background:#171f34;border:1px solid #26314e;border-radius:18px;padding:18px;text-align:center}
.sidebar-card-title{font-weight:700}.score-ring{width:88px;height:88px;border-radius:50%;margin:16px auto 10px;display:grid;place-items:center;background:conic-gradient(#58d6c8 82%,#28324d 0);position:relative}
.score-ring:before{content:"";position:absolute;inset:8px;background:#171f34;border-radius:50%}.score-ring span{position:relative;font-size:26px;font-weight:800}.muted{color:#98a2b3;font-size:13px}
.main{grid-column:2;min-width:0}
.topbar{height:74px;background:#fff;border-bottom:1px solid var(--line);display:flex;align-items:center;justify-content:space-between;padding:0 28px;position:sticky;top:0;z-index:8}
.store-switcher{display:flex;align-items:center;gap:10px}.store-switcher select{border:0;background:transparent;font-weight:700}.status-dot{width:9px;height:9px;border-radius:50%;background:var(--green);box-shadow:0 0 0 4px rgba(17,163,106,.12)}
.topbar-actions{display:flex;align-items:center;gap:10px}.icon-btn{border:1px solid var(--line);background:#fff;width:40px;height:40px;border-radius:11px}
.profile-btn{border:0;background:transparent;display:flex;align-items:center;gap:10px}.avatar{width:38px;height:38px;border-radius:50%;display:grid;place-items:center;background:#ececff;color:var(--primary);font-weight:800}.profile-copy{display:flex;flex-direction:column;text-align:left}.profile-copy span{font-size:12px;color:var(--muted)}
.mobile-menu{display:none}
.page{display:none;padding:34px 34px 60px;max-width:1600px;margin:auto}.page.active{display:block}
.page-heading{display:flex;align-items:flex-start;justify-content:space-between;gap:22px;margin-bottom:26px}.eyebrow{font-size:12px;letter-spacing:.12em;color:var(--primary);font-weight:800;margin-bottom:8px}
h1{font-size:36px;letter-spacing:-.03em;margin:0 0 8px}h2{font-size:30px;letter-spacing:-.03em;margin:10px 0}h3{margin:0;font-size:18px}p{color:var(--muted);line-height:1.55;margin:5px 0}
.primary-btn,.secondary-btn{border-radius:12px;padding:11px 17px;font-weight:750}
.primary-btn{border:0;background:var(--primary);color:#fff;box-shadow:0 8px 18px rgba(91,92,240,.22)}.primary-btn:hover{background:var(--primary-dark)}
.secondary-btn{background:#fff;border:1px solid var(--line);color:var(--text)}
.insight-hero{background:linear-gradient(135deg,#171c35,#2d2f67);color:#fff;border-radius:24px;padding:30px;display:grid;grid-template-columns:1.35fr .85fr;gap:25px;box-shadow:var(--shadow);overflow:hidden}
.insight-hero p{color:#d5d9e5;max-width:720px}.hero-actions{display:flex;gap:10px;margin-top:22px}.hero-visual{background:rgba(255,255,255,.08);border:1px solid rgba(255,255,255,.12);border-radius:20px;padding:20px;color:#77e1d4}.hero-visual svg{width:100%;height:145px}.mini-stat{display:flex;flex-direction:column}.mini-stat span,.mini-stat small{color:#d8dced}.mini-stat strong{font-size:34px;color:#fff;margin:4px 0}
.pill{display:inline-flex;align-items:center;border-radius:999px;padding:5px 10px;font-size:12px;font-weight:800}.pill.success{background:#e8f8f0;color:#078453}.pill.neutral{background:#eef0f4;color:#5f6775}.pill.premium{background:#efe9ff;color:#6e42ce}
.metric-grid{display:grid;grid-template-columns:repeat(4,1fr);gap:16px;margin:18px 0}.metric-card{background:#fff;border:1px solid var(--line);border-radius:18px;padding:20px;box-shadow:0 4px 16px rgba(21,31,56,.035)}.metric-label{color:var(--muted);font-size:13px;font-weight:650}.metric-value{font-weight:800;font-size:31px;margin:8px 0}.trend{font-size:12px}.trend.up{color:var(--green)}.trend.neutral{color:var(--muted)}
.dashboard-grid{display:grid;grid-template-columns:1.35fr .9fr;gap:18px}.panel{background:#fff;border:1px solid var(--line);border-radius:18px;padding:20px;box-shadow:0 4px 16px rgba(21,31,56,.035)}.panel-head{display:flex;justify-content:space-between;align-items:flex-start;gap:16px;margin-bottom:20px}.panel-head select,.filters select,.search{border:1px solid var(--line);border-radius:11px;padding:10px 12px;background:#fff}.chart-panel{min-height:390px}
.bar-chart{height:270px;display:flex;align-items:end;gap:18px;padding:20px 12px 0;border-bottom:1px solid var(--line);background:repeating-linear-gradient(to top,transparent 0,transparent 66px,#f1f3f6 67px)}
.bar-group{flex:1;height:100%;display:flex;align-items:end;justify-content:center;gap:4px;position:relative;padding-bottom:28px}.bar{width:20px;border-radius:7px 7px 2px 2px}.bar.visits{background:var(--primary)}.bar.signups{background:var(--cyan)}.bar-group span{position:absolute;bottom:4px;font-size:12px;color:var(--muted)}
.legend{display:flex;gap:20px;margin-top:14px;font-size:13px;color:var(--muted)}.legend-dot{display:inline-block;width:9px;height:9px;border-radius:50%;margin-right:6px}.blue{background:var(--primary)}.cyan{background:var(--cyan)}
.health-row{display:grid;grid-template-columns:1fr auto;gap:8px;margin:18px 0}.health-row span{color:var(--muted)}.health-bar{grid-column:1/-1;height:8px;border-radius:99px;background:#eef1f6;overflow:hidden}.health-bar i{display:block;height:100%;background:var(--primary);border-radius:inherit}.health-bar.warning i{background:var(--amber)}.health-bar.premium i{background:var(--purple)}
.text-btn{border:0;background:transparent;color:var(--primary);font-weight:750;padding:8px 0}.campaign-performance{display:grid;grid-template-columns:repeat(3,1fr);gap:10px}.campaign-performance div{background:#f7f8fb;border-radius:13px;padding:13px}.campaign-performance span{font-size:12px;color:var(--muted);display:block}.campaign-performance strong{font-size:20px}.roi-box{margin:15px 0;padding:15px;border:1px dashed #cfd4e0;border-radius:14px;display:flex;justify-content:space-between}.roi-box strong{font-size:23px;color:var(--green)}
.recommendations{grid-column:1/-1}.recommendation{display:grid;grid-template-columns:38px 1fr auto;gap:12px;align-items:center;padding:15px 0;border-top:1px solid var(--line)}.rec-icon{width:32px;height:32px;border-radius:10px;display:grid;place-items:center;background:#ececff;color:var(--primary);font-weight:800}.recommendation p{margin:3px 0;font-size:13px}.impact{font-size:12px;font-weight:800;color:var(--green)}
.tabs{display:flex;gap:8px;margin-bottom:16px}.tab{border:1px solid var(--line);background:#fff;border-radius:10px;padding:9px 14px;font-weight:700}.tab.active{background:#ececff;color:var(--primary);border-color:#d7d8ff}
.table-wrap{overflow:auto}table{width:100%;border-collapse:collapse;min-width:850px}th,td{text-align:left;padding:15px 12px;border-bottom:1px solid var(--line);font-size:14px}th{color:var(--muted);font-size:12px;text-transform:uppercase;letter-spacing:.04em}
.filters{align-items:center}.grow{flex:1}.referral-hero{grid-template-columns:1.2fr .8fr}.referral-stats{display:grid;grid-template-columns:repeat(3,1fr);gap:10px;align-content:center}.referral-stats div{background:rgba(255,255,255,.08);padding:18px;border-radius:15px}.referral-stats span{display:block;color:#d5d9e5;font-size:12px}.referral-stats strong{font-size:24px}
.settings-grid{display:grid;grid-template-columns:repeat(2,1fr);gap:16px}.settings-card{text-align:left;border:1px solid var(--line);background:#fff;border-radius:18px;padding:22px;display:flex;gap:16px;box-shadow:0 4px 16px rgba(21,31,56,.035)}.settings-card>span{font-size:28px}.settings-card strong{font-size:17px}.settings-card p{font-size:13px}
dialog{border:0;border-radius:20px;padding:0;box-shadow:0 26px 80px rgba(0,0,0,.25);width:min(560px,92vw)}dialog::backdrop{background:rgba(11,16,31,.58)}.modal-card{padding:24px}.modal-head{display:flex;justify-content:space-between}.modal-card label{display:grid;gap:7px;margin:16px 0;font-weight:700;font-size:13px}.modal-card input,.modal-card select,.modal-card textarea{border:1px solid var(--line);border-radius:11px;padding:12px}.modal-card textarea{min-height:100px;resize:vertical}.checkbox{grid-template-columns:auto 1fr!important;align-items:center}.cost-preview{display:flex;justify-content:space-between;background:#f7f8fb;padding:14px;border-radius:12px}.modal-actions{display:flex;justify-content:flex-end;gap:10px;margin-top:20px}
@media(max-width:1050px){.app-shell{grid-template-columns:88px 1fr}.sidebar{width:88px;padding:20px 12px}.brand>div:not(.brand-mark),.nav-item span:last-child,.sidebar-card{display:none}.nav-item{justify-content:center}.main{grid-column:2}.dashboard-grid{grid-template-columns:1fr}.metric-grid{grid-template-columns:repeat(2,1fr)}}
@media(max-width:760px){.app-shell{display:block}.sidebar{transform:translateX(-100%);transition:.2s}.sidebar.open{transform:translateX(0);width:250px}.sidebar.open .brand>div:not(.brand-mark),.sidebar.open .nav-item span:last-child{display:block}.sidebar.open .nav-item{justify-content:flex-start}.main{grid-column:auto}.mobile-menu{display:inline-grid;border:0;background:transparent;font-size:22px}.topbar{padding:0 15px}.profile-copy{display:none}.page{padding:24px 15px 45px}.page-heading{flex-direction:column}.insight-hero,.referral-hero{grid-template-columns:1fr}.metric-grid{grid-template-columns:1fr 1fr}.settings-grid{grid-template-columns:1fr}.hero-actions{flex-direction:column}.dashboard-grid{grid-template-columns:1fr}h1{font-size:30px}}
@media(max-width:480px){.metric-grid{grid-template-columns:1fr}.topbar-actions .icon-btn{display:none}.store-switcher select{max-width:170px}}

/* OnePoint refinements */
:root{
  --bg:#f2f2f7;
  --panel:rgba(255,255,255,.92);
  --text:#111113;
  --muted:#6e6e73;
  --line:rgba(60,60,67,.14);
  --primary:#007aff;
  --primary-dark:#0062cc;
  --shadow:0 12px 40px rgba(0,0,0,.07);
}
body{background:linear-gradient(180deg,#f7f7fa 0,#f2f2f7 100%)}
.sidebar{background:rgba(20,20,22,.96);backdrop-filter:blur(22px);border-right:1px solid rgba(255,255,255,.06)}
.brand-mark{background:linear-gradient(135deg,#0a84ff,#64d2ff);border-radius:12px}
.nav-item{border-radius:13px}
.nav-item:hover,.nav-item.active{background:rgba(255,255,255,.12)}
.topbar{background:rgba(255,255,255,.82);backdrop-filter:saturate(180%) blur(20px)}
.panel,.metric-card,.settings-card,.support-card{background:var(--panel);backdrop-filter:blur(18px)}
.primary-btn,.secondary-btn,.support-top-btn{min-height:42px;display:inline-flex;align-items:center;justify-content:center;gap:8px}
.primary-btn{border-radius:11px;background:linear-gradient(180deg,#0a84ff,#007aff);box-shadow:none}
.secondary-btn{border-radius:11px}
.support-top-btn{border:1px solid var(--line);background:#fff;border-radius:11px;padding:0 14px;font-weight:700;color:var(--text)}
.recommendation-btn{width:100%;border:0;background:transparent;text-align:left;color:inherit}
.recommendation-btn:hover{background:#f7f9fc;border-radius:14px;padding-left:10px;padding-right:10px}
.winback-controls{margin-top:18px;max-width:360px}
.winback-controls label{display:grid;gap:7px;font-size:12px;font-weight:800;color:#d5d9e5}
.winback-controls select{border:1px solid rgba(255,255,255,.18);background:rgba(255,255,255,.1);color:#fff;border-radius:11px;padding:11px}
.winback-controls option{color:#111}
.trend.down{color:#ff3b30}
.admin-badge{font-size:10px;background:rgba(255,255,255,.2);padding:3px 6px;border-radius:999px}
.sortable{cursor:pointer;user-select:none;white-space:nowrap}
.sortable:hover{color:var(--primary)}
.sortable span{font-size:11px;color:#9a9aa0;margin-left:4px}
.points-positive{color:#168a54;font-weight:800;background:#eaf8f0;border-radius:999px;padding:4px 8px}
.points-negative{color:#d9363e;font-weight:800;background:#fff0f1;border-radius:999px;padding:4px 8px}
.support-grid{display:grid;grid-template-columns:repeat(3,1fr);gap:16px;margin-bottom:18px}
.support-card{border:1px solid var(--line);border-radius:20px;padding:22px;box-shadow:0 4px 16px rgba(21,31,56,.035)}
.support-icon{font-size:28px;margin-bottom:14px}
.campaign-builder{width:min(1040px,95vw)}
.campaign-layout{display:grid;grid-template-columns:minmax(0,1fr) 360px;gap:30px}
.campaign-fields{min-width:0}
.count{float:right;color:var(--muted);font-weight:700}
.optional{color:var(--muted);font-weight:500}
.upload-name{font-size:12px;color:var(--muted);margin-top:-8px}
.phone-preview-wrap{display:grid;align-content:start;justify-items:center}
.preview-label{font-size:12px;font-weight:800;color:var(--muted);margin-bottom:10px}
.phone-preview{width:286px;height:570px;background:#f7f7f8;border:10px solid #111;border-radius:42px;position:relative;overflow:hidden;box-shadow:0 24px 60px rgba(0,0,0,.22)}
.phone-notch{position:absolute;top:0;left:50%;transform:translateX(-50%);width:105px;height:24px;background:#111;border-radius:0 0 16px 16px;z-index:2}
.phone-status{height:46px;padding:13px 18px 0;display:flex;justify-content:space-between;font-size:11px;font-weight:800}
.message-app-title{text-align:center;padding:8px 0 16px;border-bottom:1px solid #ddd;font-weight:700}
.message-bubble{margin:18px 14px 0;background:#e9e9ee;border-radius:18px 18px 18px 5px;padding:12px;animation:messageIn .5s ease}
.message-bubble img{width:100%;max-height:180px;object-fit:cover;border-radius:12px;margin:8px 0}
.message-bubble p{color:#111;margin:6px 0 4px;white-space:pre-wrap;word-break:break-word}
.message-bubble small{display:block;text-align:right;color:#777}
.preview-brand{font-size:11px;font-weight:800;color:#007aff}
.typing-dots{display:flex;gap:4px;margin:12px 18px;opacity:.6}
.typing-dots i{width:6px;height:6px;background:#8e8e93;border-radius:50%;animation:pulse 1.1s infinite}
.typing-dots i:nth-child(2){animation-delay:.18s}.typing-dots i:nth-child(3){animation-delay:.36s}
@keyframes pulse{0%,60%,100%{transform:translateY(0);opacity:.35}30%{transform:translateY(-4px);opacity:1}}
@keyframes messageIn{from{opacity:0;transform:translateY(12px) scale(.98)}to{opacity:1;transform:none}}
@media(max-width:900px){.campaign-layout{grid-template-columns:1fr}.phone-preview-wrap{margin-top:6px}.support-grid{grid-template-columns:1fr}.support-top-btn{display:none}}

.brand{padding:4px 2px 24px;display:flex;align-items:center}
.brand-logo{
  width:100%;
  max-width:190px;
  display:block;
  object-fit:contain;
  border-radius:14px;
  background:#fff;
  padding:6px 8px;
}
.preview-brand{
  display:flex;
  align-items:center;
  gap:7px;
  font-size:11px;
  font-weight:800;
  color:#007aff
}
.preview-brand img{
  width:24px!important;
  height:24px!important;
  max-height:none!important;
  object-fit:cover!important;
  border-radius:7px!important;
  margin:0!important;
}
@media(max-width:1050px){
  .brand-logo{max-width:58px;padding:4px}
}
@media(max-width:760px){
  .sidebar.open .brand-logo{max-width:190px}
}

/* v3 campaign, support, account and billing refinements */
.profile-menu-wrap{position:relative}
.profile-menu{
  position:absolute;right:0;top:54px;width:260px;background:rgba(255,255,255,.98);
  border:1px solid var(--line);border-radius:16px;padding:8px;box-shadow:0 22px 60px rgba(0,0,0,.16);z-index:50
}
.profile-menu button{width:100%;border:0;background:transparent;border-radius:11px;padding:11px 12px;display:flex;align-items:center;gap:11px;text-align:left}
.profile-menu button:hover{background:#f2f2f7}.profile-menu button>span{font-size:18px;width:24px}
.profile-menu strong{display:block}.profile-menu small{display:block;color:var(--muted);margin-top:2px}
.menu-separator{height:1px;background:var(--line);margin:5px 0}.logout-btn strong{color:#ff3b30}

.field-help{display:block;font-size:11px;color:var(--muted);font-weight:500;margin-top:4px}
.auto-footer-box{background:#f5f5f7;border:1px solid var(--line);border-radius:12px;padding:11px 12px;margin-top:12px;font-size:12px;line-height:1.45;color:#555}
.auto-footer-title{font-weight:800;color:#111;margin-bottom:4px}
.preview-footer{font-size:10px;line-height:1.35;color:#65656b;margin-top:8px;padding-top:8px;border-top:1px solid rgba(60,60,67,.16);white-space:pre-wrap;word-break:break-word}

#campaignModal{width:min(1100px,96vw);max-height:96vh;overflow:hidden}
#campaignModal .modal-card{padding:18px 20px;max-height:96vh;overflow:hidden}
#campaignModal .modal-head{margin-bottom:2px}
#campaignModal .modal-head h2{font-size:24px;margin:5px 0}
#campaignModal .campaign-layout{grid-template-columns:minmax(0,1fr) 300px;gap:22px;align-items:start}
#campaignModal .campaign-fields{display:grid;grid-template-columns:1fr 1fr;column-gap:14px;align-content:start}
#campaignModal .campaign-fields label{margin:8px 0}
#campaignModal .campaign-fields label:nth-of-type(1),
#campaignModal .campaign-fields label:nth-of-type(4),
#campaignModal .campaign-fields label:nth-of-type(5),
#campaignModal .auto-footer-box{grid-column:1/-1}
#campaignModal .campaign-fields input,
#campaignModal .campaign-fields select,
#campaignModal .campaign-fields textarea{padding:10px}
#campaignModal .campaign-fields textarea{min-height:74px;max-height:90px}
#campaignModal .phone-preview{width:236px;height:455px;border-width:8px;border-radius:35px}
#campaignModal .phone-notch{width:88px;height:19px}
#campaignModal .phone-status{height:38px;padding:10px 15px 0}
#campaignModal .message-app-title{padding:5px 0 9px}
#campaignModal .message-bubble{margin:12px 10px 0;padding:10px}
#campaignModal .message-bubble img{max-height:125px}
#campaignModal .modal-actions{margin-top:10px}
#campaignModal .preview-label{margin-bottom:5px}
#campaignModal .upload-name{margin-top:-3px}

.segment-rule-strip{background:linear-gradient(180deg,#fff,#f7f9fc);border:1px solid var(--line);border-radius:16px;padding:14px 16px;margin-bottom:16px;display:flex;align-items:center;justify-content:space-between;gap:15px}
.segment-rule-strip div{display:flex;flex-direction:column;gap:3px}.segment-rule-strip span{font-size:12px;color:var(--muted)}

.support-branding{display:flex;align-items:center;gap:18px}.support-branding img{width:82px;height:82px;object-fit:contain;border-radius:18px;background:#fff;padding:5px;border:1px solid var(--line)}
.account-grid,.billing-grid{display:grid;grid-template-columns:1.35fr .85fr;gap:18px}
.account-logo-row{display:flex;align-items:center;gap:18px;padding:8px 0 18px}
.account-logo-preview{width:120px;height:90px;border:1px solid var(--line);border-radius:16px;background:#fff;display:grid;place-items:center;overflow:hidden}
.account-logo-preview img{width:100%;height:100%;object-fit:contain}
.upload-button{display:inline-flex!important;background:#fff;border:1px solid var(--line);border-radius:11px;padding:10px 13px;font-weight:750;cursor:pointer}
.upload-button input{display:none}
.form-grid{display:grid;grid-template-columns:1fr 1fr;gap:14px}
.form-grid label{display:grid;gap:6px;font-size:12px;font-weight:750}.form-grid input,.form-grid select{border:1px solid var(--line);border-radius:11px;padding:11px;background:#fff}
.location-editor{display:flex;justify-content:space-between;align-items:center;padding:15px 0;border-top:1px solid var(--line)}.location-editor div{display:flex;flex-direction:column;gap:4px}.location-editor span{font-size:12px;color:var(--muted)}
.plan-price{font-size:38px;font-weight:850;letter-spacing:-.03em}.plan-price span{font-size:13px;color:var(--muted);font-weight:600}
.plan-meta{display:grid;gap:6px;color:var(--muted);font-size:13px;margin:10px 0 18px}
.payment-card{display:grid;grid-template-columns:44px 1fr auto;align-items:center;gap:13px;padding:15px;border:1px solid var(--line);border-radius:15px;background:#fafafa}
.card-chip{width:36px;height:26px;border-radius:6px;background:linear-gradient(135deg,#d8b45c,#f4d98d)}
.payment-card div:nth-child(2){display:flex;flex-direction:column;gap:3px}.payment-card span{font-size:12px;color:var(--muted)}
@media(max-height:760px) and (min-width:901px){
  #campaignModal{max-height:98vh}
  #campaignModal .modal-card{max-height:98vh;padding:12px 16px}
  #campaignModal .modal-head h2{font-size:20px}
  #campaignModal .campaign-fields label{margin:5px 0}
  #campaignModal .campaign-fields textarea{min-height:58px;max-height:62px}
  #campaignModal .phone-preview{height:380px;width:210px}
  #campaignModal .message-bubble img{max-height:90px}
  #campaignModal .campaign-layout{grid-template-columns:minmax(0,1fr) 230px;gap:16px}
}
@media(max-width:900px){
  #campaignModal{overflow:auto;max-height:96vh}
  #campaignModal .modal-card{overflow:auto}
  #campaignModal .campaign-layout{grid-template-columns:1fr}
  #campaignModal .campaign-fields{grid-template-columns:1fr}
  #campaignModal .campaign-fields label,#campaignModal .auto-footer-box{grid-column:1}
  #campaignModal .phone-preview-wrap{display:none}
  .account-grid,.billing-grid{grid-template-columns:1fr}
}
@media(max-width:650px){
  .form-grid{grid-template-columns:1fr}
  .support-branding{align-items:flex-start}.support-branding img{width:60px;height:60px}
}

.ai-recommendation-grid{display:grid;grid-template-columns:repeat(4,minmax(0,1fr));gap:10px;margin:18px 0 4px}
.ai-recommendation-grid div{background:rgba(255,255,255,.08);border:1px solid rgba(255,255,255,.10);border-radius:14px;padding:12px}
.ai-recommendation-grid span{display:block;font-size:11px;color:#cfd5e2;margin-bottom:4px}.ai-recommendation-grid strong{font-size:17px;color:#fff}.trend-down-text{color:#ff9f8f!important}
.member-link,.activity-link{border:0;background:transparent;color:var(--primary);font-weight:750;padding:0;text-align:left}.member-link:hover,.activity-link:hover{text-decoration:underline}
.activity-toolbar{display:flex;gap:10px;margin-bottom:16px;align-items:center}.activity-toolbar select{border:1px solid var(--line);border-radius:11px;padding:10px 12px;background:#fff}
.drawer-backdrop{position:fixed;inset:0;background:rgba(0,0,0,.38);z-index:90}
.side-drawer{position:fixed;top:0;right:0;width:min(470px,94vw);height:100vh;background:#fff;z-index:100;box-shadow:-24px 0 70px rgba(0,0,0,.18);transform:translateX(100%);transition:transform .22s ease;display:flex;flex-direction:column}
.side-drawer.open{transform:translateX(0)}
.drawer-header{height:66px;border-bottom:1px solid var(--line);display:grid;grid-template-columns:48px 1fr 64px;align-items:center;padding:0 12px}
.drawer-header strong{text-align:center}.drawer-back,.drawer-edit{border:0;background:transparent;font-weight:750}.drawer-back{font-size:30px;text-align:left}.drawer-edit{color:var(--primary);text-align:right}
.drawer-body{padding:20px;overflow:auto}
.member-summary{margin-bottom:18px}.member-summary .phone{font-size:13px}.member-summary h2{font-size:28px;margin:5px 0}.member-summary .since{font-size:13px;color:var(--muted)}
.points-adjuster{padding:16px 0;border-bottom:1px solid var(--line)}.points-adjuster h4{margin:0 0 10px}
.adjust-row{display:grid;grid-template-columns:46px 1fr 46px;gap:10px;align-items:center}.adjust-row button{width:46px;height:46px;border-radius:50%;border:1px solid var(--line);background:#fff;font-size:24px}.adjust-row input{height:46px;border:1px solid var(--line);border-radius:11px;padding:0 14px;text-align:center;font-size:18px}
.save-points{width:100%;margin-top:12px}
.detail-list{display:grid;gap:0;margin-top:18px}.detail-row{display:flex;justify-content:space-between;gap:20px;padding:10px 0;border-bottom:1px solid #f1f1f3}.detail-row span:last-child{text-align:right}
.drawer-section{margin-top:22px}.drawer-section h4{margin:0 0 10px}
.note-box{border:1px solid var(--line);background:#f8f8fa;border-radius:12px;padding:12px;font-size:13px;line-height:1.5}.note-box small{display:block;color:var(--muted);margin-top:6px}
.purchase-list{display:grid;gap:10px}.purchase-card{border:1px solid var(--line);border-radius:13px;padding:12px}.purchase-card-head{display:flex;justify-content:space-between;gap:10px}.purchase-card p{font-size:12px;margin:5px 0}.purchase-card small{color:var(--muted)}
.drawer-actions{display:flex;gap:10px;margin-top:14px;flex-wrap:wrap}
.activity-detail-title{font-size:27px;font-weight:850;letter-spacing:-.03em;margin-bottom:3px}.activity-detail-type{font-size:12px;color:var(--muted);margin-bottom:18px}
@media(max-width:900px){.ai-recommendation-grid{grid-template-columns:1fr 1fr}.activity-toolbar{flex-direction:column;align-items:stretch}}

/* v5 multi-store scope, notifications, support AI, admin */
.multi-store-switcher{position:relative}
.store-picker-btn{border:1px solid var(--line);background:#fff;border-radius:12px;padding:9px 12px;display:flex;align-items:center;gap:9px;font-weight:750;min-width:220px}
.store-picker-icon{font-size:17px}.store-picker-chevron{margin-left:auto;color:var(--muted)}
.store-picker-menu{position:absolute;top:50px;left:0;width:390px;background:rgba(255,255,255,.99);border:1px solid var(--line);border-radius:17px;box-shadow:0 24px 70px rgba(0,0,0,.16);padding:10px;z-index:60}
.store-picker-head{display:flex;justify-content:space-between;gap:12px;padding:9px 9px 12px;border-bottom:1px solid var(--line)}
.store-picker-head div{display:flex;flex-direction:column}.store-picker-head small{color:var(--muted);margin-top:3px}.store-picker-head button{border:0;background:transparent;color:var(--primary);font-weight:750}
.store-check{display:grid;grid-template-columns:auto 1fr auto;gap:10px;align-items:center;padding:12px 9px;border-radius:12px;cursor:pointer}.store-check:hover{background:#f5f5f7}.store-check input{width:18px;height:18px}.store-check span{display:flex;flex-direction:column}.store-check small{color:var(--muted);margin-top:3px}.store-check em{font-style:normal;font-size:12px;color:var(--muted)}
.store-picker-footer{padding:10px 7px 2px}.store-picker-footer .primary-btn{width:100%}

.notification-wrap{position:relative}
.notification-btn{width:42px;height:42px;border:1px solid rgba(0,0,0,.16);border-radius:12px;background:#111;color:#fff;display:grid;place-items:center;position:relative}
.notification-bell{filter:grayscale(1) brightness(4);font-size:18px}
.notification-badge{position:absolute;top:-7px;right:-7px;min-width:20px;height:20px;border-radius:999px;background:#ff3b30;color:#fff;display:grid;place-items:center;font-size:11px;font-weight:850;border:2px solid #fff;padding:0 5px}
.notification-panel{position:absolute;right:0;top:52px;width:370px;background:#fff;border:1px solid var(--line);border-radius:18px;box-shadow:0 24px 70px rgba(0,0,0,.17);padding:8px;z-index:70}
.notification-head{display:flex;justify-content:space-between;gap:12px;padding:10px 10px 12px;border-bottom:1px solid var(--line)}.notification-head div{display:flex;flex-direction:column}.notification-head small{color:var(--muted);margin-top:2px}.notification-head button{border:0;background:transparent;color:var(--primary);font-weight:750}
.notification-item{width:100%;border:0;background:transparent;border-radius:13px;padding:11px 10px;display:grid;grid-template-columns:34px 1fr;gap:10px;text-align:left}.notification-item:hover{background:#f6f6f8}.notification-item.unread{background:#f4f8ff}
.notification-item p{font-size:12px;margin:3px 0}.notification-item small{color:var(--muted)}.notify-icon{width:30px;height:30px;border-radius:9px;display:grid;place-items:center;font-weight:850}.notify-icon.warning{background:#fff2dc;color:#b76f00}.notify-icon.growth{background:#e8f8f0;color:#078453}.notify-icon.info{background:#eaf2ff;color:#0066cc}

.support-phone{display:inline-flex;margin-top:10px;color:var(--primary);font-weight:800;text-decoration:none}
.link-button{text-decoration:none}
.support-content-grid{display:grid;grid-template-columns:1.35fr .65fr;gap:18px;margin-top:18px}
.kb-search-wrap{margin-bottom:12px}.kb-list{display:grid;gap:8px}.kb-article{border:1px solid var(--line);background:#fff;border-radius:13px;padding:13px 14px;text-align:left;display:grid;gap:4px}.kb-article:hover{background:#f8f9fb}.kb-article span{font-size:11px;color:var(--primary);font-weight:800;text-transform:uppercase;letter-spacing:.04em}.kb-article small{color:var(--muted)}
.support-ticket-list{display:grid;gap:9px}.support-ticket{border:1px solid var(--line);border-radius:13px;padding:12px;display:flex;justify-content:space-between;gap:12px}.support-ticket p{font-size:12px;margin:4px 0}
.support-chat-panel{position:fixed;right:26px;bottom:26px;width:min(430px,calc(100vw - 32px));height:min(650px,calc(100vh - 100px));background:#fff;border:1px solid var(--line);border-radius:20px;box-shadow:0 26px 80px rgba(0,0,0,.22);z-index:120;display:flex;flex-direction:column;overflow:hidden}
.chat-header{padding:14px 16px;border-bottom:1px solid var(--line);display:flex;justify-content:space-between;align-items:center}.chat-header div{display:flex;flex-direction:column}.chat-header small{color:var(--muted);margin-top:2px}.chat-header button{border:0;background:transparent;font-size:18px}
.chat-messages{flex:1;overflow:auto;padding:16px;display:flex;flex-direction:column;gap:10px;background:#f7f7f9}.chat-message{max-width:86%;padding:10px 12px;border-radius:15px;font-size:13px;line-height:1.45}.chat-message.ai{align-self:flex-start;background:#fff;border:1px solid var(--line)}.chat-message.user{align-self:flex-end;background:#007aff;color:#fff}
.chat-compose{display:grid;grid-template-columns:1fr auto;gap:8px;padding:12px;border-top:1px solid var(--line)}.chat-compose input{border:1px solid var(--line);border-radius:11px;padding:11px}
.escalation-form{padding:12px;border-top:1px solid var(--line);background:#fff8eb}.escalation-form p{font-size:12px}.escalation-form input,.escalation-form textarea{width:100%;border:1px solid var(--line);border-radius:10px;padding:9px;margin-top:7px}.escalation-form textarea{min-height:68px;resize:vertical}.escalation-form button{margin-top:8px;width:100%}

.admin-grid{display:grid;grid-template-columns:1.4fr .6fr;gap:18px}.admin-help-item{width:100%;border:0;background:transparent;border-top:1px solid var(--line);padding:13px 0;display:grid;grid-template-columns:34px 1fr auto;gap:10px;text-align:left;align-items:center}.admin-help-item p{font-size:12px;margin:3px 0}.admin-help-item em{font-style:normal;color:var(--primary);font-weight:800;font-size:12px}
@media(max-width:900px){.store-picker-menu{width:min(390px,calc(100vw - 30px))}.support-content-grid,.admin-grid{grid-template-columns:1fr}.support-chat-panel{right:16px;bottom:16px}.store-picker-btn{min-width:0}.store-picker-btn #storePickerLabel{max-width:140px;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}}
@media(max-width:650px){.notification-panel{width:min(370px,calc(100vw - 28px));right:-60px}.support-top-btn{display:none}}

/* Management + transaction categories */
.danger-text{color:#ff3b30!important}
.category-grid{display:grid;grid-template-columns:repeat(4,minmax(0,1fr));gap:12px}
.category-chip{border:1px solid var(--line);background:#fff;border-radius:15px;padding:15px;text-align:left;display:flex;justify-content:space-between;align-items:center}
.category-chip.active{box-shadow:0 4px 14px rgba(0,0,0,.04)}
.category-chip small{color:var(--green);font-weight:750}
.cashier-category-preview{margin-top:18px}
.checkout-preview{display:grid;gap:14px;max-width:760px}
.checkout-preview>div:not(.checkout-tags){display:flex;justify-content:space-between;padding:12px 0;border-bottom:1px solid var(--line)}
.checkout-tags{display:flex;gap:8px;flex-wrap:wrap}
.checkout-tag{border:1px solid var(--line);background:#fff;border-radius:999px;padding:9px 13px;font-weight:700}
.checkout-tag.selected{background:#e8f2ff;border-color:#9bc6ff;color:#0066cc}
#managerInviteModal select[multiple]{min-height:88px}
@media(max-width:900px){.category-grid{grid-template-columns:repeat(2,1fr)}}
@media(max-width:520px){.category-grid{grid-template-columns:1fr}}